SHIPPING INFORMATION

Our Delivery Promise

We stand behind every order. Your package will be in your hands within 30 days, or we will take full responsibility to resolve the situation. This is our commitment to you.

When to Expect Your Order

The total time from clicking "buy" to receiving your item involves two stages. Here’s how it breaks down:

  • Preparation and dispatch: After you place an order, we verify the details, perform a quality check, and package your items. Your order is sent to our fulfillment center for dispatch within 48 hours. The complete preparation phase takes 3-7 Days.
  • Transit to your door: Once the package leaves our fulfillment center, the journey to your destination typically takes 14~30 Days.

While external factors like public holidays, the destination country, severe weather, or courier workflows can influence the transit leg, the maximum delivery window will not exceed 30 days.

Shipping Costs & Options

You can choose between two delivery methods at checkout:

Standard Shipping is available for a flat fee of £3.99. Free Shipping is also offered as an option for your order.

What We Cover vs. What You Cover

By default, we are fully accountable for your package during transportation. This includes any instances of loss, damage, or delay. The responsibility is ours to bear.

The only exception is if you decide to arrange your own shipping using a carrier of your choice. In that specific case, you assume responsibility for the shipment once it is in that carrier's hands.

If Something Goes Wrong

Should your delivery be delayed, arrive damaged, or go missing, we are here to make it right. Do not hesitate to reach out. You can contact us directly at any time to get a problem solved.

Email us at cs@curric.uk.